Política de privacidad

Privacy Policy for Rosvia.com (MB' Y.S. Global Ventures)

Effective Date: 12 January 2025

This Privacy Policy (“Policy”) explains how MB Y.S. Global Ventures, operating the online platform Rosvia.com (“we”, “us”, or the “Seller”), collects, uses, shares, and protects Personal Information when individuals or entities (“Buyers”) access or use our website (the “Website”). By using the Website, you agree to the practices described in this Policy. If you have questions, contact info@rosvia.com.

By using this Website, the Buyer agrees to the terms outlined in this Policy. MB' Y.S. Global Ventures is committed to safeguarding Personal Information in compliance with applicable privacy laws.

For inquiries, Buyers may contact info@rosvia.com.

Definitions

    1.1 Website: The e-commerce platform enabling Buyers to order goods and services (the “Goods”) and arrange delivery (the “Delivery”) under this Policy.

    1.2 Goods: Products and/or services listed by the Seller for purchase via the Website.

    1.3 Order: A purchase request submitted by the Buyer through the Website.

    1.4 Delivery: The fulfilment and shipment/hand-over of Goods ordered on the Website.

    1.5 Buyer: A natural person (18+) or legal entity that registers, places Orders, and/or provides Personal Information through the Website.

    1.6 Recipient: The person or entity designated to receive the Goods; may be the Buyer or a third party.

    1.7 Seller: MB Y.S. Global Ventures (Rosvia.com), the operator and controller of the Website.

    1.8 Personal Information: Any information that identifies or can be used to identify a natural person (e.g., name, email, phone number, identifiers, online data, etc.).

    Personal Information We Collect
    We collect the following categories of Personal Information in order to operate the Website, process Orders, and improve our services:

    • Contact Information: name, email address, phone number, billing/shipping details.
    Purpose: account setup, order processing, customer support, service notifications.
    Source: provided directly by the Buyer.

    • Device/Technical Data:

    IP address, browser type/version, device identifiers, time zone, language settings, pages viewed, and interactions.

    Purpose: Website security, performance optimization, analytics.

    Source: automatically via cookies, log files, tags, and similar technologies.

    • Payment Details:

    payment method, transaction identifiers (processed via compliant payment processors, full card data is not stored by us, unless explicitly stated otherwise).

    Purpose: process payments, prevent fraud, issue invoices/receipts.

    Source: Buyer input at checkout and our payment service providers.

    • Communications:

    email and chat records, support tickets, call summaries (where applicable).
    Purpose: resolve issues, verify identity, improve service quality.

    • Shopping History & Preferences:

    items viewed/added/purchased, saved carts, wish lists.
    Purpose: fulfil Orders, personalize recommendations, improve merchandising.

    • Website Interactions:

    clicks, scrolls, referring/exit pages, session duration.

    Purpose: user experience improvements, analytics, A/B testing.

    • User-Generated Content:

    reviews, ratings, photos/videos voluntarily submitted.

    Purpose: community features, marketing (subject to your settings/consents).

    • Cookies & Similar Technologies:

    Small files enabling recognition, session continuity, and preference storage.

    Controls: you can manage cookies through browser settings and our cookie banner (where available).

    3. How We Collect Information

    • Directly from you: registration, checkout, forms, support interactions.

    • Automatically: cookies, pixels, SDKs, and analytics tools embedded on the Website.

    • From third parties: payment processors, analytics/advertising platforms, logistics partners, and social media (consistent with your settings on those platforms).

    4. How We Use Personal Information

    We process Personal Information for the following purposes and on these legal bases (GDPR):

    • Order fulfilment & account management (contract performance): to process Orders, arrange Delivery, issue invoices/confirmations, manage returns, and provide support.
    • Customer communications (contract/legitimate interests/consent where required): to send service updates, respond to inquiries, and provide relevant notifications.

    • Fraud prevention & security (legitimate interests/legal obligation):

    to detect/prevent fraud, ensure network and information security, and protect our rights.

    • Analytics & service improvement (legitimate interests): to understand usage, enhance functionality, and develop new features.

    • Marketing & advertising (consent/legitimate interests): to deliver offers, newsletters, and personalized ads (where required, we obtain your consent).

    • Legal compliance (legal obligation): to comply with tax, accounting, and regulatory requirements and respond to lawful requests.

    5. Sharing Personal Information

    We may share Personal Information with:
    • Service Providers/Processors: payment processors, hosting/IT, analytics, logistics/delivery partners, customer support tools, and email/SMS providers—strictly for service provision under data processing terms.

    • Advertising/Marketing Partners: platforms that deliver targeted advertising or measure campaign effectiveness (subject to your consent/opt-out where required).

    • Professional Advisors & Authorities: auditors, legal counsel, regulators, and law enforcement when required by law or to protect our rights or the rights of others.

    We do not sell Personal Information.

    6. International Transfers

    Where Personal Information is transferred outside the EEA/UK, we will ensure appropriate safeguards (e.g., EU Standard Contractual Clauses, UK IDTA/Addendum, or adequacy decisions) and implement supplementary measures where necessary.

    7. Data Retention

    We retain Personal Information only as long as necessary for the purposes set out in this Policy, including to fulfil Orders, comply with legal/accounting obligations, resolve disputes, and enforce agreements. Typical periods:

    • Order and invoicing records: 10 years (or as required by law).
    • Customer support communications: up to 3 years after resolution.
    • Marketing data: until you withdraw consent or object (and in any case reviewed periodically).
    • Cookies/analytics identifiers: per cookie/tool lifespan disclosed in the cookie banner or settings.

    8. Your Privacy Choices & Rights

    • Marketing opt-out: use the unsubscribe link in our emails or contact us at info@rosvia.com.

    • Cookie controls: adjust browser settings and/or use our cookie banner to manage preferences.

    • Access/Correction/Deletion (GDPR/EEA): you may request access to your data, correction of inaccuracies, deletion (where applicable), and restriction of processing.

    • Portability: you may request a copy of certain data in a structured, commonly used, machine-readable format.

    • Objection: you may object to processing based on legitimate interests, including profiling and direct marketing.

    • Withdraw consent: where processing is based on consent, you can withdraw it at any time (does not affect prior lawful processing).

    To exercise rights, contact info@rosvia.com. We may request verification information to protect your account and data.

    9. Children

    The Website is not intended for individuals under 18. If you believe a minor has provided Personal Information, please contact us so we can delete it promptly.

    10. Security

    We implement industry-standard technical and organizational measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction. While no system is entirely secure, we continually review and enhance our safeguards.

    11. Cookies & Tracking Technologies

    We use strictly necessary, performance/analytics, functional, and advertising cookies. Details (including providers, purposes, and lifespans) are available via our cookie banner/settings. You can also block cookies in your browser; note that some features may not function properly without them.

    12. Third-Party Links

    The Website may include links to third-party sites or services. Those sites operate independently and have their own privacy notices. We are not responsible for their practices.

    13. Controller & Contact

    • Controller: MB Y.S. Global Ventures (Rosvia.com)
    • Email: info@rosvia.com
    • Phone/WhatsApp: +370 634 39257

    14. Complaints

    If you are dissatisfied with our response, you have the right to lodge a complaint with your local supervisory authority. In Lithuania: State Data Protection Inspectorate (VDAI). We would appreciate the chance to resolve your concerns first—please contact us at info@rosvia.com.

    15. Changes to This Policy

    We may update this Policy from time to time. The “Effective Date” above shows the latest revision. Material changes will be notified on the Website and, where appropriate, by email.

    Quality and Saving
    Comprehensive quality control and affordable prices.
    Global Warehouse
    6 overseas warehouses.
    Fast and convenient logistics
    Fast and convenient door to door delivery.
    Payment Security
    Beyond Encryption: Crafting Trustworthy Payment Security.
    Rapid Support
    24/7 Customer Service.

    © 2025 - YS GLOBAL VENTURES. All rights reserved.

    Licensed Professionals Only

    Our products are supplied exclusively to licensed healthcare professionals and registered medical entities. Products must be used only by qualified practitioners and, where applicable, only with a valid prescription and in accordance with relevant medical and regulatory requirements.

    ✅ Order Requirements:

    • A valid and verifiable professional license is mandatory before order approval.
    • Where applicable, a valid prescription may also be required.
    • Orders from unauthorized or unlicensed individuals or entities will be rejected.

    ⚠️ Liability & Compliance:

    We do not accept liability for misuse, improper handling, unauthorized use, or use without a required prescription. All documentation is subject to verification prior to order processing.

    Confirm Eligibility to Proceed: