Impressum

Last Updated: 27 September 2026

This Legal Notice provides information concerning the operation of Rosvia.com and the appropriate contact channels for business, legal, regulatory and website-related enquiries.

1. Website Operator

Website and trading name: Rosvia / Rosvia.com
Website: Rosvia.com
Jurisdiction: Republic of Lithuania

In this Legal Notice, “Rosvia”, “we”, “us” and “our” refer exclusively to Rosvia.

Rosvia operates the online platform Rosvia.com and coordinates the sale and fulfilment of professional aesthetic, beauty, skincare and related Products.

Requests from competent authorities will be handled in accordance with applicable law.

2. Contact Information

For business enquiries, legal correspondence, regulatory matters or questions concerning Rosvia.com, please contact:

Email: info@rosvia.com
Phone / WhatsApp: +370 634 39257

Please provide sufficient information for Rosvia to identify the matter and direct it appropriately. For Order-related enquiries, please include your Order number.

Any business, correspondence, warehouse, supplier or fulfilment address associated with Rosvia is not automatically an authorised Product return address. Contact Rosvia before returning Products so that the appropriate return instructions can be provided.

These contact arrangements do not replace any method of formal service or notification required by applicable law.

3. Website Operations

Rosvia operates Rosvia.com and acts as the Seller for Orders accepted through the Website, subject to the applicable Terms and Conditions.

Rosvia works with relevant manufacturers, suppliers, warehouses, payment providers, logistics providers, carriers, technology providers and other service partners in connection with its operations.

The involvement of such third parties does not automatically remove contractual obligations or responsibilities imposed on Rosvia by applicable law.

Rosvia does not manufacture the Products offered through the Website and does not provide clinical treatment or medical services through Rosvia.com.

The identity of Rosvia as Website operator or Seller should not be confused with the manufacturer of a Product, a carrier, logistics provider, payment provider or another independent third party.

4. Policies Governing Website Use and Purchases

The following Rosvia policies contain important information governing the use of Rosvia.com and Orders placed through the Website:

Document	Purpose
Terms and Conditions	Website use, Orders, contract formation, professional eligibility, payment and the rights and responsibilities of Rosvia and Buyers.
Shipping Policy	Order processing, shipping services, tracking, customs responsibilities, delivery and Rosvia Secured Shipping.
Returns and Refund Policy	Cancellations, returns, damaged or incorrect Products, refunds, replacements, reshipments and related claims.
Privacy Policy	How Personal Information is collected, used, shared and protected and the privacy rights available to individuals.
Regulatory & Compliance	Professional-use requirements and regulatory and compliance information relevant to Products offered through Rosvia.

This Legal Notice primarily provides Website operator, legal and contact information. It does not replace the Terms and Conditions or create a separate set of payment, delivery, cancellation, refund or dispute-resolution terms.

Where relevant, contractual priority is determined by the Terms and Conditions and applicable law.

Nothing in this Legal Notice limits mandatory rights or overrides an express commitment Rosvia has made in connection with an accepted Order.

5. Product and Regulatory Information

The operation of Rosvia.com or the registration of a business does not, by itself, establish that every Product displayed on the Website is authorised for purchase, importation, possession, resale, administration or use in every jurisdiction.

Regulatory requirements may differ according to:

• The Product;
• The destination country;
• The Buyer's professional status;
• The intended activity or use;
• Applicable prescription or professional requirements; and
• Local importation, distribution and regulatory requirements.

Buyers must verify requirements legally applicable to them before ordering, as further explained in Rosvia's Terms and Conditions and Shipping Policy.

Rosvia remains responsible for obligations imposed directly on Rosvia by applicable law and for express commitments made in connection with an accepted Order.

Website information, Product descriptions and ordinary customer-support communications are provided for informational and commercial purposes and do not constitute medical advice, prescribing services or patient-specific clinical recommendations.

Nothing on Rosvia.com replaces official Product information, applicable instructions for use, professional judgement, appropriate clinical training or permissions required by law.

6. Professional Use

Products designated for professional use are intended for appropriately qualified and legally authorised professionals and businesses.

Where applicable, Rosvia may request professional, clinic, business, prescription or other information reasonably necessary to determine whether an Order may lawfully be fulfilled.

Buyers are responsible for maintaining licences, registrations, prescriptions, permits or professional qualifications legally required for their own activities.

Professional verification performed by Rosvia does not replace a Buyer's obligation to comply with applicable professional, medical, importation, storage, handling, administration, resale or distribution requirements.

7. Intellectual Property and Third-Party Brands

Rosvia.com, Rosvia branding, original Website content, graphics and other proprietary materials are owned by Rosvia or used with appropriate rights or permissions.

Rosvia does not claim ownership of third-party brand names, trademarks, trade names, logos, Product names or other proprietary identifiers displayed on Rosvia.com.

Rights in third-party brands and intellectual property remain with their respective owners.

References to third-party brands and Products may be used to identify, describe and provide information concerning Products offered through Rosvia.com.

Unless expressly stated and supported by an applicable authorisation, the display, reference to or sale of a branded Product through Rosvia.com does not by itself imply:

• Corporate affiliation with the brand owner or manufacturer;
• Sponsorship or endorsement of Rosvia by the brand owner;
• Appointment of Rosvia as an official, exclusive or authorised distributor;
• Ownership by Rosvia of the relevant trademark or brand; or
• A transfer or licence of third-party intellectual property rights to Rosvia or Website visitors.

Nothing on Rosvia.com grants Website visitors permission to reproduce, distribute, modify or commercially use third-party intellectual property except where permitted by the applicable rights holder or by law.

Similarly, Rosvia Website content and branding may not be reproduced or commercially exploited without appropriate permission except where applicable law permits such use.

8. Intellectual Property Concerns

Rights holders or their authorised representatives may report suspected intellectual-property infringement to:

Email: info@rosvia.com

Please provide, where relevant:

• Your name and contact information;
• The relevant Rosvia.com webpage or Product listing;
• The trademark, copyright, brand, material or other right concerned;
• A clear description of the alleged infringement;
• Supporting information identifying the relevant rights; and
• Evidence of your authority to act for the rights holder where you are submitting the notice on another party's behalf.

Rosvia will review sufficiently substantiated notices and take appropriate action where required.

Acknowledgement or investigation of a notice does not, by itself, constitute admission of infringement or liability.

9. Legal, Regulatory and Website Concerns

Legal enquiries, regulatory correspondence and reports concerning potentially unlawful, misleading or inaccurate Website content may be submitted to:

Email: info@rosvia.com

Please identify the relevant webpage, Product, Order or transaction and provide a clear explanation of the concern.

Rosvia will review sufficiently detailed reports and take appropriate action where required.

Acknowledgement, investigation or response to a report does not, by itself, constitute acceptance of the allegations or admission of liability.

Product-quality or safety concerns should include the relevant Product name, Order information and batch or lot information where available.

Please avoid sending unnecessary Personal Information or identifiable patient information when reporting a Product or Website concern.

10. Third-Party Websites and Services

Rosvia.com may contain links to, integrations with or functionality provided by third-party websites or services.

Those third parties operate independently and may have their own terms, privacy policies and practices.

The inclusion of a third-party link or service does not automatically constitute Rosvia's endorsement of all content, representations or activities of that third party.

Rosvia's responsibility for third-party services remains subject to the applicable Contract and mandatory law.

11. Accuracy of Website Information

Rosvia takes reasonable steps to maintain accurate and current information on Rosvia.com.

Product packaging, labelling, presentation, availability and other information may change as a result of manufacturer updates, market-specific versions or other legitimate changes.

Where Rosvia identifies a material error affecting an Order, the matter will be handled in accordance with the Terms and Conditions and applicable law.

Nothing in this section permits Rosvia to disregard an expressly agreed Product specification or other contractual commitment.

12. Updates to This Legal Notice

Rosvia may update this Legal Notice from time to time to reflect changes to Website operations, contact information, policies, legal requirements or disclosure practices.

The current version will display its latest revision date.

Changes to this Legal Notice do not retrospectively alter accepted Orders, remove existing contractual commitments or restrict rights arising under applicable law.

13. Contact Rosvia

For business, legal, regulatory or Website-related enquiries:

Rosvia
Website: Rosvia.com
Email: info@rosvia.com
Phone / WhatsApp: +370 634 39257

For Order-related matters, please include your Order number where available.